Whakawhiti ana i te Ratonga Kiritaki a ANZ me te Mahi Pēke

Ko ngā kaimahi ratonga kiritaki o ANZ e whakahaere ana i ngā uiui whānui i ia rā, mai i te whakahaeretanga pūkete hei tuku tohutohu mō ngā hua me ngā ratonga. Heoi anō, i whakawehe kongakonga, i matatini hoki tō rātou pūhara ratonga kiritaki tīariari, e hiahia ana ki ngā kaimahi kia takahuri i ngā pūnaha tūkotahi maha kāore i whakawhiti kōrero ki a rāua anō. Na tēnei taurangi i takaware ai, a, ka tatari tonu ngā kiritaki i te wā e mahi ana te kaimahi ki te whakatika i a rātau tono. I rapu rongoā a ANZ ki te whakaraupapa i to rātau pūhara, ka waihanga i tētahi tirohanga kotahi a te kiritaki, me te arotahi anō i a rātau kaimahi ki te tuku ratonga tiketike, kaua e whakahaere hangarau.

Kua panonihia e Banker Workbench ngā utauta ā-roto a ANZ mai i tētahi tukanga ā-hangarau ki tētahi huarahi hoahoa waenganui tangata. I whakahekea e te pūhara ngā wā tāpui wāhui mai i te waru meneti ki te rua meneti, tata ki te 3,000 hāora mahi me te $1,38 miriona i ia tau. I tutuki hoki i a ia tētahi āheinga 85-90% ōrite (SUS), e whakamana ana i ngā kaimahi ANZ hei tuku i te ratonga whakawhaiaro, māia hoki nāna i āwhina ki te whakatū i a ANZ hei kaiārahi i roto i te manawa kiritaki. Aue, a, i toa koura i ngā Tohu Hoahoa BEST, nāna anō i whakamana te mahi mai i roto i te iwi hoahoa o Aotearoa.

Mā te mahi ngātahi me te tīma hoahoa o ANZ, i whakahaere rangahau kiritaki mātou ki te tāutu i ngā raruraru hoahoa e hāngai ana ki ngā hiahia kaiwhakamahi me ngā pūwāhi mamae. I whakamōhiotia e tēnei mahi te hanganga o tētahi pūnaha hoahoa tūāpapa me tētahi hoahoa wheako ka taea te tuku mōhiohio kiritaki me ngā hohenga ōrite mō ngā kaimahi. I roto i tā mātou tukanga ko ngā toamahi kaiāwhina, te rangahau hoahoa, ngā wātū whakamātau kaiwhakamahi, te whakamanatanga hoahoa tauwhitinga, te hoahoa arokite, te whanaketanga whakamutunga o mua, me te tere o te mahi. I whakamōhiotia e te putanga tuatahi o Banker Workbench tētahi pūnaha ngāwari, whai mārama hoki e taea ai e ngā kaimahi ratonga kiritaki te whakahaere pai ake i ngā rōrahi tono teitei ake, me te tuku hoki i tētahi tirohanga whakakotahi o te kiritaki me ngā hohenga paerewa, te whakaterenga ngāwari, me te uru tere ake ki ngā mōhiohio kiritaki matua.